DoorKing’s 1838 Access Controller, detailed in its installation and owners manual, offers PC programmability for multi-door access, managing a main door and six RS-485 points.
The manual, available as a PDF, guides users through setup, emphasizing copyright restrictions and circuit board compatibility (Revision Z+ for 1838-010).
Remote Account Manager software, downloadable from DoorKing’s website, facilitates configuration, while the manual itself serves as a crucial resource for installers and end-users.
Overview of the 1838 System
DoorKing’s 1838 AccessPlus system, comprehensively documented in its installation manual, is a PC-programmable, multi-door access controller designed for robust security management. This system effectively controls a primary door or gate, alongside an impressive capacity of six additional RS-485 entry points, offering scalable access control solutions.
The manual details the system’s architecture, emphasizing its adaptability to various access control needs. It highlights the importance of the Remote Account Manager software for streamlined programming and configuration, allowing for customized access levels and user code assignments.
The 1838 system’s core functionality revolves around secure access management, detailed wiring diagrams, and a user-friendly interface, all thoroughly explained within the provided PDF documentation. Proper installation, guided by the manual, ensures optimal performance and longevity.
Historical Context and Purpose
The DoorKing 1838 Access Controller emerged as a response to the growing demand for sophisticated, yet manageable, access control systems. Its development reflects a shift towards PC-programmable solutions, offering increased flexibility and customization compared to earlier, hardwired systems. The accompanying installation manual serves as a historical record of its design and intended functionality.
Originally designed to address security needs in commercial and residential settings, the 1838 aimed to provide a centralized platform for managing access points. The manual emphasizes its purpose: to deliver reliable, scalable, and user-configurable access control.
DoorKing’s commitment to providing detailed documentation, like the downloadable PDF, underscores the system’s intended longevity and ease of maintenance, ensuring continued operation and adaptability over time.

Understanding the 1838 Components
The DoorKing 1838 system, as outlined in the manual, comprises a main controller (1838-065-3-19-H), RS-485 entry points, and requires a dedicated power supply for operation.
Main Controller Unit (1838-065-3-19-H)
DoorKing’s 1838-065-3-19-H main controller unit, thoroughly documented in the installation manual, serves as the central processing hub for the entire access control system. This unit manages access permissions, monitors door status, and logs events for security auditing.
The manual details its PC programmability, allowing for customized configurations via the Remote Account Manager software. It controls a primary door or gate, alongside six additional RS-485 entry points, expanding system capabilities. Proper wiring, as illustrated in the manual’s diagrams, is crucial for optimal performance.

The controller’s functionality is dependent on a compatible circuit board (Revision Z+ for 1838-010) and a stable power supply, both addressed within the comprehensive manual.
RS-485 Entry Points and Expansion Capabilities
The DoorKing 1838 system, as explained in the installation manual, boasts six RS-485 entry points, significantly enhancing its scalability and versatility. These points allow for the connection of additional readers, keypads, or other access control devices, expanding system coverage beyond a single door.
The manual details the wiring requirements and communication protocols for these RS-485 connections, ensuring seamless integration with compatible DoorKing hardware. This distributed architecture reduces wiring complexity and installation time.
Expansion capabilities are a key feature, enabling the system to adapt to evolving security needs. The manual emphasizes proper termination and addressing of RS-485 devices to avoid communication errors, crucial for reliable operation.
Power Supply and Wiring Requirements
The DoorKing 1838 Access Controller, as outlined in the installation manual, requires a specific power supply configuration for optimal performance. The manual details voltage and amperage specifications, emphasizing the importance of using a compatible power source to prevent damage or malfunction.
Proper wiring is critical; the manual provides detailed diagrams illustrating correct connections for power, ground, and RS-485 communication lines. It stresses the use of appropriate gauge wiring and secure terminations to ensure reliable operation and minimize interference.
The manual also addresses potential power supply issues and troubleshooting steps. Adhering to these guidelines, found within the PDF documentation, is essential for a stable and secure access control system.

Installation Procedures
The DoorKing 1838 manual guides mounting the controller, detailed wiring connections, and performing an initial power-up system check for proper functionality.

Mounting the Controller Unit
DoorKing’s 1838 access controller manual emphasizes secure mounting for optimal performance. The unit should be installed within a protected enclosure, safeguarding it from environmental factors and unauthorized access.
Ensure sufficient space around the controller for wiring and future maintenance. The manual doesn’t specify exact dimensions, but adequate ventilation is crucial to prevent overheating.
Proper grounding is essential; connect the controller’s ground terminal to a reliable earth ground to minimize electrical interference and ensure system stability.
Before permanently mounting, temporarily position the unit to verify wiring reach and accessibility. Use appropriate mounting hardware, ensuring it can support the controller’s weight securely. Refer to the manual for specific recommendations regarding enclosure types and mounting locations.
Wiring Diagrams and Connections
The DoorKing 1838 access controller manual provides detailed wiring diagrams for various configurations, including power supply, RS-485 devices, and door contacts. Careful adherence to these diagrams is critical for proper system operation.
Power connections require a compatible power supply, as specified in the manual, ensuring correct voltage and amperage. RS-485 wiring demands twisted-pair cabling and proper termination resistors to minimize signal interference.
Door contact wiring should follow the polarity indicated in the diagrams. Incorrect wiring can lead to false alarms or system malfunctions. Always double-check all connections before applying power.
The manual highlights the importance of using appropriately sized wire gauges and secure connectors. Refer to the diagrams for specific wire color codes and terminal assignments.
Initial Power-Up and System Check
Upon initial power-up of the DoorKing 1838, the manual instructs to verify the correct voltage at the controller unit. Observe the LED indicators for status signals, referencing the manual’s troubleshooting section for error codes.
A system check involves testing each connected RS-485 device, confirming communication with the controller. Use the Remote Account Manager software to verify device recognition and functionality.
Test door contacts to ensure proper signal transmission when the door is opened and closed. The manual details expected behavior for each input and output.
Document all test results and any observed anomalies. Refer to the manual’s troubleshooting guide for solutions to common issues encountered during initial setup.

Programming and Configuration
The DoorKing 1838 utilizes the Remote Account Manager software for PC programmability, allowing configuration of access levels and user codes as detailed in the manual.
Using the Remote Account Manager Software
DoorKing’s Remote Account Manager software is central to configuring the 1838 Access Controller, offering a user-friendly interface for managing system parameters directly from a PC. This software, freely downloadable from the DoorKing website, streamlines the programming process, eliminating the need for on-site controller adjustments.
Through the software, administrators can define access groups, assign user codes, and establish schedules, tailoring security protocols to specific needs. The manual emphasizes the software’s role in simplifying complex configurations, providing step-by-step guidance for each function.
Connectivity is established via a serial connection, allowing for real-time data transfer and immediate implementation of changes. The software’s intuitive design and comprehensive features make it an indispensable tool for installers and system administrators alike, as highlighted within the 1838’s documentation.
PC Programmability Features
The DoorKing 1838 Access Controller boasts extensive PC programmability, a core feature detailed in its installation manual. This capability allows for complete system configuration and control directly from a computer, offering significant flexibility and efficiency. Users can define access levels, assign user codes, and create customized schedules without physically interacting with the controller itself.
The manual outlines how to utilize the Remote Account Manager software to leverage these features, enabling administrators to remotely manage multiple doors and entry points. This PC-based approach simplifies complex tasks, reduces on-site programming time, and minimizes potential errors.
Furthermore, the 1838’s programmability extends to advanced functions like holiday schedules and time zone settings, enhancing security and convenience. The manual serves as a comprehensive guide to unlocking the full potential of these PC-driven capabilities.
Setting Access Levels and User Codes
The DoorKing 1838’s manual thoroughly explains the process of establishing access levels and assigning unique user codes, crucial for security management. Through the Remote Account Manager software, administrators can define multiple access groups, each with specific permissions determining which doors or entry points users can access.
The manual details how to program individual user codes, linking them to designated access levels. This granular control ensures that only authorized personnel gain entry to restricted areas. Features include the ability to set expiration dates for user codes and to remotely add or delete users as needed.
Properly configuring access levels and user codes, as outlined in the 1838’s documentation, is fundamental to maintaining a secure and controlled environment. The manual provides step-by-step instructions for efficient and effective implementation.

Troubleshooting Common Issues
The DoorKing 1838 manual addresses communication errors with RS-485 devices, power supply problems, and software connectivity issues, offering solutions for optimal performance.
Communication Errors with RS-485 Devices
DoorKing 1838 access control systems utilizing RS-485 communication can experience issues due to wiring, termination, or device conflicts. The manual stresses verifying proper wiring connections, ensuring correct polarity, and confirming adequate termination resistors at both ends of the RS-485 bus.
Troubleshooting involves checking cable integrity for breaks or shorts, and verifying that each device on the bus has a unique address. Interference from other electrical sources can also disrupt communication; shielding cables and separating them from power lines is recommended. The manual details diagnostic procedures, including using the Remote Account Manager software to monitor device status and identify communication failures.
Incorrect baud rates or parity settings can also cause errors, so confirming these parameters in both the controller and connected devices is crucial. Finally, a faulty RS-485 transceiver within a device may necessitate replacement.
Power Supply Problems and Solutions
The DoorKing 1838 system’s operation hinges on a stable power supply. The manual emphasizes verifying the correct voltage and amperage requirements are met, typically specifying a 12VDC or 24VDC power source. Common issues include a failing power supply, loose wiring connections, or insufficient power capacity for all connected devices.
Troubleshooting begins with checking the power supply’s output voltage using a multimeter. Inspect all wiring for corrosion or damage, ensuring secure connections at both the power supply and controller unit. If the power supply is overloaded, consider using a higher-capacity unit or reducing the number of connected devices.
The manual advises against using cheap or unreliable power supplies, as they can cause intermittent issues and damage the controller. A blown fuse indicates a short circuit, requiring identification and repair before replacing the fuse.
Software Connectivity Issues
Establishing communication between the DoorKing 1838 controller and the Remote Account Manager software can sometimes present challenges. The manual highlights the importance of verifying the correct COM port settings on your computer, ensuring they match the controller’s configuration. USB-to-serial adapters may require specific drivers to be installed correctly.
Common issues include driver conflicts, firewall restrictions blocking communication, or incorrect IP address settings if using a network connection. Ensure the software is running with administrative privileges. The manual suggests temporarily disabling firewalls for testing purposes, but remember to re-enable them afterward.
If connectivity persists, try a different USB cable or COM port. Refer to the manual’s troubleshooting section for specific error codes and their corresponding solutions, and always download the latest software version from DoorKing’s website.

Manual and Documentation Resources
DoorKing’s official 1838 manual, available as a PDF, details installation, programming, and troubleshooting. It supports circuit board 1838-010 Rev Z+ and higher.
Copyright information and usage restrictions are clearly stated within the document, protecting DoorKing’s intellectual property.
Accessing the Official DoorKing 1838 Manual (PDF)
DoorKing provides comprehensive documentation for the 1838 Access Controller in PDF format, readily accessible to installers, technicians, and end-users. This detailed manual covers all aspects of the system, from initial installation procedures and wiring diagrams to advanced programming techniques and troubleshooting common issues.
The PDF manual ensures compatibility across various devices and operating systems, allowing for easy viewing and printing. It’s crucial to utilize the manual corresponding to your specific circuit board revision – specifically 1838-010 Revision Z or higher – to guarantee accurate information.
Users can find the official DoorKing 1838 manual through online searches or directly on the DoorKing website, ensuring they have the most up-to-date information for optimal system performance and maintenance; Remember to respect the copyright restrictions outlined within the document.
Revision History and Circuit Board Compatibility (1838-010 Rev Z+)
Understanding the revision history of the DoorKing 1838 Access Controller’s circuit board, specifically model 1838-010, is vital for proper operation and troubleshooting. The current manual is designed for use with Revision Z and all subsequent revisions, ensuring compatibility with updated hardware features and firmware.
Earlier revisions may require different installation procedures or programming parameters, so verifying the board’s revision is the first step before consulting the manual. DoorKing regularly updates its systems, and the manual reflects these changes, providing accurate guidance for each hardware iteration.

Using the incorrect manual for an older revision can lead to malfunctions or incorrect configurations. Always confirm your board’s revision number to ensure optimal performance and adherence to DoorKing’s recommended practices.
Copyright and Usage Restrictions
This DoorKing 1838 Access Controller installation and owners manual is protected by copyright law. DoorKing, Inc. retains all rights to the information contained within, and no portion of this document may be copied, reproduced, translated, or converted into any electronic medium without prior written consent.

Unauthorized duplication or distribution is strictly prohibited. The manual is intended solely for the use of installers, technicians, and end-users of the 1838 system. Any commercial use or resale of the manual’s content is expressly forbidden.
DoorKing reserves the right to modify the manual and its contents without prior notice. Users are responsible for adhering to these copyright restrictions and respecting DoorKing’s intellectual property rights.






































































